1. General
These terms and conditions apply to all purchases made through our website. By placing an order, you agree to be bound by these terms.
We reserve the right to update these terms at any time without prior notice.

2. Products
All products are made with care and attention to detail. As our items are 3D-printed and/or handmade, slight variations in finish may occur. These are not considered defects.
Product images are for illustrative purposes. Colours and details may vary slightly.

3. Orders
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order if necessary, including in cases of incorrect pricing or suspected misuse.

4. Pricing & Payment
All prices are listed in [currency] and include/exclude VAT where applicable.
Payment must be completed at checkout. Orders will not be processed until payment is received.

5. Shipping
Processing and shipping times may vary depending on demand.
We are not responsible for delays caused by shipping carriers.
Any customs duties or import taxes are the customer’s responsibility.

6. Returns & Exchanges
Due to the customised nature of our products, returns are generally not accepted.
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos, and we will assist you.
For full details regarding eligibility, please refer to our Refund & Returns Policy.

7. Use of Products
Our products are intended for normal use in equestrian settings.
We are not responsible for misuse or improper handling of the product.

8. Liability
We are not liable for any indirect or consequential damages arising from the use of our products.
Our total liability is limited to the purchase price of the item.

9. Intellectual Property
All content on this website, including images, text, and designs, is the property of [Your Brand Name] and may not be used without permission.

10. Contact
For any questions, please choose your preferred method from our contact page.